English version
QUALITY SYSTEM
CUSTOMER SATISFACTION RESEARCH
PERSONAL INFORMATION
REQUIREMENTS
AVALIATION
Very Good
Good
Medium
Bad
Very Bad
1 - Quality of the attendance
1.1 - Contact easiness with the company
1.2 - Speed and agility in the commercial information (periods of the proposals)
1.3 - Quality Service and frequency of commercial visits
2 - Technical Informations
2.1 - Agility in the development of new Systems / Products
2.2 -Adaptation of our technical catalogs / products manuals
2.3 - Agility of technical solution
3 - Quality of Our Products
3.1 - Durability and reliability of the supplied product
3.2 - Adaptation of our product to the use in your company
3.3 - Degree of general satisfaction with our products
3.4 - Service to the environmental requirements
4 - Quality of Logístic Services
4.1 - Adaptation of the periods to your needs
4.2 - Service to the delivery periods negotiated
4.3 - Condition of integrity of the product in the delivery
5 - Technical Assistance
5.1 - Quality of our services of Technical Assistance
5.2 - Frequency of technical visits
5.3 - Agility in the solution of problems in field